Why has my credit card changed?
Our commitment to better serving our member-owners is always top of mind. We’ve chosen to upgrade our credit cards to deliver added benefits and state-of-the-art convenience. Our new credit cards now allow contactless transactions and offer enhanced security. Plus, our standard UCU credit card features a revamped and modern look and feel.
Does the new card have a different card number?
To help ensure your card security, you have received a new card number. If you have any recurring automatic payments set up, such as streaming services, utilities, or a gym membership, or have your card in a mobile wallet, make sure you have updated them with your new credit card number and expiration date.
What is a contactless card and what are the benefits?
A contactless card uses Radio Frequency (RF) technology, allowing cardholders to wave their card over a contactless payment terminal. The embedded antenna transmits the payment information to the terminal using a one-time code for each transaction. Utilizing this feature makes purchases faster, more secure, and easier.
How secure are contactless cards?
Each contactless card transaction uses a one-time code to complete the payment. This code and data are unique to each purchase and can only be used once. In addition, every contactless terminal utilizes its own secret key, which is never transmitted.
What is Mastercard ID Theft Protection™?
Mastercard ID Theft Protection™ is a free program available to you as a cardholder that helps eliminate the fear of identity theft. With the service, your card is monitored and you’ll be alerted if suspicious activity is found. Plus, you have a team of experts available 24/7 to help assist with any problems. To sign up, visit mastercardus.idprotectiononline.com.